my subfolders are gone from my outlook 365 account

#MY SUBFOLDERS ARE GONE FROM MY OUTLOOK 365 ACCOUNT WINDOWS 10#
#MY SUBFOLDERS ARE GONE FROM MY OUTLOOK 365 ACCOUNT CODE#
#MY SUBFOLDERS ARE GONE FROM MY OUTLOOK 365 ACCOUNT PC#

In order to share Outlook subfolders with another user, you need to give them the desired permission (at least Reviewer) to the folder and at least Folder visible permission to every folder above the shared subfolder.

#MY SUBFOLDERS ARE GONE FROM MY OUTLOOK 365 ACCOUNT CODE#

A code issue caused some user-created folders to be moved under this parent folder, which resulted in those sub-folders and their contents being hidden from view.Administrators can use the tools listed below to change the permissions on many mailboxes or folders at once.įor more information about Exchange server permissions, see Managing Exchange Server Permissions Intended to contain user-created files and folders. Start time: Friday, December 8, 2017, at 2:55 PM UTC Preliminary root cause: The DefaultFolderType.Files folder is a system resource that was not Scope of impact: A very limited number of customers and users appear to be impacted. While we're focused on remediation, if you've confirmed that you have users affected by this issue you may contact Support for assistance in restoringĪccess to the hidden files. It will take us several weeks to develop, test, deploy, and then run the tool across all affected environments. Property FolderType -eq 'Files' | f t FolderType, ItemsInFolder, ItemsInFolderAndSubfolders Current status: We're developing tooling to automatically detect and fix folders in this state by moving the files to a proper location. If the output counts do not match, then the mailbox is affected and you should contact Support for additional assistance: Get-MailboxFolderStatistics -Identity (email address) | Where-Object

AdminsĬan identify an affected mailbox via the following PowerShell command. Such folders will be hidden to the user, but items saved within them are accessible through search. More info: This issue only affects certain user-created folders. Telstra Market Apps support report that several other clients running Exchange Online/Outlook 2016 have the same problem.Īppearing User Impact: Users may be unable to view certain folders they've created.

Issue rather than PC's running Outlook 2016. As two users with different email addresses impacted and folders are no longer visible on Web App seems like this is an Office 365 Exchange Server Problem arose Sunday 17th December and still no sign of a resolution. Same issue has now appeared on another of our Office 365 subscriptions withĭifferent email address. Appears that all emails are still there as a search on an email address for email filed within a known but missing sub-folder will deliver emails. I then logged into the Office 365 Outlook web app and the folders are no longer accessible

#MY SUBFOLDERS ARE GONE FROM MY OUTLOOK 365 ACCOUNT WINDOWS 10#

I started the Lenovo notebook (also Windows 10 with latest updates) and watched the 'Files' folder and all the sub-folders disappear before my eyes. As I needed to respond to an email located in one of these sub-folders

#MY SUBFOLDERS ARE GONE FROM MY OUTLOOK 365 ACCOUNT PC#

On opening my Outlook 2016 (subscriber to Office 365 and OutlookĮxchange - 2 subscriptions) on the Dell desktop PC (Windows 10 with all latest updates) to day I noticed that the “Files” Folder and the multiple sub-folders have all disappeared.

My subfolders are gone from my outlook 365 account